Are Users Overrated?

Today's Compu-toon (4-7-12), is a redo of a panel created three years ago that never got fully printed. It stems from many moments when the call to tech support is found to be useless in finding nothing wrong with the computer.
The only other problem is the user. Bingo.
http://www.gocomics.com/compu-toon/2012/04/07

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